Based in Andover, Hampshire, UK. Serving any business, anywhere. 
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Rasa Sayang House
Liberation from Booking Platform Commissions
Rasa Sayang House, an Oxfordshire guesthouse managed by Cristian Olteanu from CheckInCheckOut, faced a common hospitality challenge - losing substantial revenue to booking platform commissions whilst sacrificing brand control.
As the inaugural client for our Growth package, they presented us with a fascinating technical challenge. They needed to maintain their existing Guesty property management system for operations whilst creating an independent booking website that could compete with industry giants- all while preserving our signature performance standards.
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Enterprise Functionality Without Enterprise Costs
Seamless Guesty Integration
Through Guesty's API, we created a secure bridge between their property management system and the new website. All communication happens server-side, ensuring both robust security and lightning-fast performance whilst maintaining real-time availability and pricing.
Multi-User Content Management
Running a guesthouse requires team collaboration. We implemented a bespoke CMS allowing different staff members to manage the "News & Updates" section, keeping guests informed about local events, property updates, and special offers without technical barriers.
Performance That Defies Complexity
Despite sophisticated booking functionality, payment processing, and real-time availability checking, the website consistently loads in under 2 seconds. Our custom-coded approach eliminates the bloat typically associated with booking platforms.
Reclaiming Revenue and Brand Identity
The hospitality industry's reliance on major booking platforms comes at a steep cost- commissions often reach 15-20% per booking, whilst properties lose control over their brand presentation and customer relationships.
Our Growth package transforms this dynamic entirely. Instead of percentage-based commissions eroding profit margins, Rasa Sayang House now pays a predictable monthly fee whilst retaining complete booking revenue and brand autonomy.
The results speak for themselves; enhanced profit margins, direct customer relationships, superior user experience, and complete independence from platform algorithms. Rasa Sayang House now competes directly with major booking sites whilst maintaining the personal touch that defines boutique hospitality.
